At Diar Collections ("we," "us," or "our"), accessible from our website, we prioritize the privacy and security of our customers and visitors. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit, make a purchase, or interact with our services.

 

1. INFORMATION WE COLLECT
When you interact with Diar Collections, we collect personal information necessary to process your orders and enhance your shopping experience:

  • Personal Details: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment card details, billing details, and transaction history. (Note: Payment data is encrypted and processed directly through secure third-party payment gateways; we never store full credit card details).

  • Account & Order Data: Order history, saved items, customer support inquiries, and communications with us.

  • Technical & Usage Data: IP address, browser type, device information, cookie identifiers, and details about how you navigate our site.
     

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:

  • Process, fulfill, and ship your jewelry orders and send order confirmations/tracking updates.

  • Communicate with you regarding customer support, inquiries, or product updates.

  • Improve, optimize, and secure our website experience.

  • Screen orders for potential risk or fraud.

  • Send promotional emails and special offers (only if you have opted in; you may unsubscribe at any time).
     

3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers essential to running our business, including:

  • Payment Processors: To securely handle credit card transactions.

  • Shipping & Logistics Carriers: (e.g., USPS, FedEx, UPS) To deliver your jewelry safely to your doorstep.

  • Website Hosting & Analytics: To run our e-commerce platform and analyze website traffic.

  • Legal Compliance: When required by law, subpoena, or government regulation to protect our legal rights.
     

4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, and tracking technology to remember your preferences, track shopping cart items, and understand website traffic. You can choose to disable cookies through your individual browser settings, though doing so may affect certain website functionalities.

5. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal data:

  • Right to Know: You may request details about the categories and specific pieces of personal data we have collected about you.

  • Right to Delete: You may request that we delete your personal information, subject to legal exceptions.

  • Right to Correct: You may request that we correct inaccurate personal data we hold about you.

  • Right to Opt-Out: We do not sell your personal data. However, you can opt out of any future marketing communications at any time.

To exercise any of these rights, please contact us at info@diarcollections.com.

6. DATA SECURITY
We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) to safeguard your personal information against loss, theft, unauthorized access, or disclosure.

7. CHILDREN’S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date.

9. CONTACT US
For more information about our privacy practices, or if you have questions or concerns, please contact us at:
Diar Collections 📍 Address: 20289 Stevens Creek Blvd #1121, Cupertino, CA 95014
📧 Email: info@diarcollections.com